Privacy
Privacy Policy
What we collect through this website, why, and the choices you have.
Last updated: 9 November 2026
This policy covers this website, stepinto-yourself.com, and how we handle your details when you get in touch or book. It is run by Raquel Ortega Amengual under the name Step Into Yourself(“we”, “us”), a business registered in France (SIRET 983 844 168 00010) and based in France. We are responsible for the personal information described here. Questions about it can go to raquel.ortega@stepinto-yourself.com.
What we collect, and why
Your cookie choice
We store your cookie choice in your browser so we do not keep asking. It stays on your device. See the Cookie Policy.
Website analytics (only with your consent)
If you allow Analytics cookies, Google Analytics collects anonymous usage information such as pages viewed, approximate location, device type, and whether booking buttons are clicked. We use it to understand what is useful and to improve the site. Our legal basis is your consent, which you can withdraw at any time using “Cookie settings” in the footer.
Booking a call or session
Bookings are made through Calendly. When you book, you give Calendly details such as your name, email address and any notes you add. Calendly shares these with us so we can run the call or session. Calendly is a separate service with its own privacy policy. We use this information to arrange and deliver the call or session you asked for.
When you email us
If you email us, or use the “Email me the guide” button, we receive your email address and whatever you write. We use it to reply to you and, if you asked for it, to send you what you requested. Our email is provided by Google Workspace. We keep enquiry emails until you ask us to delete them. Please avoid putting sensitive details in a first email if you would rather share them on a call.
Payments
We take payment by bank transfer or PayPal. We receive the details needed to record the payment, such as your name and the amount. Your bank and PayPal are separate services with their own privacy policies.
If you become a client
Session records are kept using Upheal, a separate service with its own privacy policy. This page covers the website only.
Technical data from hosting
The site is hosted by Cloudflare, which processes technical data such as your IP address and browser details to deliver the site securely and reliably.
Who we share it with
Only the services above: Google (analytics, if you consent, and email through Google Workspace), Calendly (booking), PayPal (payments, if you use it), Upheal (client records), and Cloudflare (hosting). We do not sell your information and we do not use it for advertising. Some of these providers may process data outside the UK and European Economic Area, using the safeguards the law requires.
Your rights
Under data-protection law (the EU GDPR, and the UK GDPR if you are in the UK) you can ask to see the information we hold about you, have it corrected or deleted, restrict or object to how we use it, receive a copy, and withdraw consent at any time. To use any of these, email raquel.ortega@stepinto-yourself.com.
You also have the right to complain to a data-protection authority. In France this is the CNIL (Commission Nationale de l’Informatique et des Libertés). You can also complain to the authority in the country where you live, such as the ICO in the UK or the AEPD in Spain.
Changes
If we change this policy, we will update the date at the top.